Having trouble with your order? Don't worry - we're here to help!
Although rare, occasionally we may have to short pack your order if we have sold out of a particular product. In such a case, you will receive advance communication via email and we will process a refund for the item(s) when shipping your order (refu
On the day of your delivery, you should receive a text from us that gives you your delivery slot. The text will also include a link to our courier's website where you can request alternative delivery instructions (leave with neighbour etc). *If you w
In the rare event that items have been damaged in transit, please contact Customer support here. Please provide Customer Support with:
For answers to all commonly asked questions, you can visit our Support Centre here where you will find short and informative articles that will help you. Email. You can always pop us an email an [email protected] with an explanation of your iss